FNB not communicating with their clients on why and what is happening in their accounts.

If you are a new bussiness owner please do not consider FNB they will freeze your account because you received funds from your client and they won’t even inform you that they have froze your account.When you call them they will tell you that they don’t even know what’s happening and when my account is frozen lm still receiving messages to authorise online payment that l did not even make.They don’t even care about anyone’s mental health or do they even care about their customers.It’s been 25 days now and no communication or anything from fNB about my account.