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Tanya V

1 reviews | Active since Jul 2016

08 Nov 2019, 07:30

Fnb not closing my Premier account

Ive been trying to close my FNB personal account since 21 October 2019. Ive called the call centre 3 times and nobody calls me back. Fnb works great on Business account but on personal profiles they lack the personal touch. Ive asked Fnb to close the account a day after my banking fees were debited. Fnb pls close the account before more banking fees are due.

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Replies (2)
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Tanya V's update12 Nov 2019, 07:38
Reviewer Update
Account still not closed. A lady from fnb called me on 8 Novemeber and undertook to call mw back hy COB. Still waiting for he call
TV
Tanya V's update13 Nov 2019, 07:51
Reviewer Update
Like I expected the banking fees were debited last night. Since 21 October Ive been beggin FNB to close my account. Now another fight is starting...... I dont see why I must pay the banking fees as I have proof that Ive asked them to close the account .