EM
Elsie M
1 reviews | Active since Jun 2019
12 Jun 2019, 10:10
FNB not caring about their own custumers
i am so tired of fnb. on the 28th of may i transferred money into2 one of their loan accounts by mistake that is settled. and they reversed a wrong amount and told me the rest of the money will be reserved within 5days even today i haven't received the money and its been almost half a month waiting. when i call they say they are still investigating.
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Replies (2)
FNB (First National Bank)'s replyOfficial
12 Jun 2019, 11:18Good day Elsie Mudzunga,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Jun 2019, 11:18
Official
Good day Elsie Mudzunga,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
EM
Elsie M's updateReviewer Update
12 Jun 2019, 11:36thank you
EM
Elsie M's update12 Jun 2019, 11:36
Reviewer Update
thank you