1 reviews | Active since Oct 2018
FNB not Business friendly
I cannot understand how FNB can block any customers Business account on any random persons report that the business is a ****. No investigation. No contact with the customer of the bank. Just unilaterally block the account. Not considering that the report may be false and causing the business loss of income. I cannot wait for Capitec to start offering business banking.
Good Day Mark Furst ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the ***** department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mark Furst ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the ***** department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***