JB
Johan B

1 reviews | Active since May 2009

07 Jul 2016, 16:55

FNB not as great as they advertize...

<p>Some months ago I opened two accounts online with FNB. They happily accepted deposits into these accounts. But when I wanted to transfer the funds, I couldn't as there were a hold on the accounts. After making phone call after phone call and being transferred from pillar to post several times, I was eventually told that I should mail some documents to their FICA department, which I did. Nothing happened, and nobody can tell me what the problem is. And I can not get my money. Pathetic.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jul 2016, 07:18
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 958564.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)