Fnb not any better than the rest

Im a new client, opened my gold cheque account over the phone, i thought fnb would be the best bank to be with but since day one i was messed around, i never ever had problems like this with my previous banks, fnb online/telephonic departments are ***********, by far the worst I was told when the called me the package i will get is the gold cheque account and upon opening and switching my salary and 2 debit orders i will receive R1000 paid into my account, to this day nothing have been paid into it thou I had my salary switch done at my work and never got paid on my salary date because my account wasn't activated, no help from online nor telephonically, they are ***********, if you finally get through to someone they say i have try another department, when i get through to the other department they can't help me and so it go on and on, at my own dime mind you, the app chat line is useless, don't bother After all the jumping through hoops online and telephonically, i went to a branch, they eventually found out my account wasn't activated, a day later my salary finally showed up in my fnb account I wish i stayed at Capitec, they are simple but at least my monies came in on time Fnb help line, chat etc ate the worst I've ever experienced Maybe im the only one that experienced this at fnb, maybe not but since im a new customer i would expect better treatment Fnb spend so much monies on gimmicks and ads to get more clients but its all a **** because im till waiting on my R1000 to be deposited into my account, switching was the worst move ive made to date Hopefully things get better but i sincerely doubt that I even registered for ebucks done couple of swippes but nothing appears, been told my account is inactive by one 'banker' and to wait till month end by another.... Lol, thats just how it goes, nobody seem to know what the other is doing Thats the end of my review /rant thus far.