1 reviews | Active since Aug 2013
FNB - Not all customers are vaulable
<p>I have emailed ( via online banking) two or three times, tried calling at least 4 times and keep getting cut off when the call is answered, all within the past week.</p> <p> </p> <p>I raised concerns regarding security on my cheque accounts and queries why am not eligable to open a 7 day savings account. No one has gotten back to me.</p> <p> </p> <p>Is this the way you treat your valued customers?</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)