MS
Myrelle S

1 reviews | Active since Apr 2024

15 May 2024, 11:24

FNB NOT ACKNOWLEDGING THEY MESSED UP !!!

why am I not compliant if I have 2 emails saying I am you ***** my money from my youth accounts!!! I WANT TO KNOW WHO IS RESPONSIBLE FOR NOT DOING THEIR WORK !! If I wanted to go into a bank, I would have banked with CAPITEC after 25 years, you refuse to acknowledge you wrong and reactivate my kids accounts that you did not let me know you closing when I was compliant WHY !! WHY!! WHY !!

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Replies (1)
MS
Myrelle S's update15 May 2024, 13:29
Reviewer Update
Every time a formal complaint is logged, no one calls, no resolution is come to and no one is taking responsibility for the mess you have caused.
after all these years, you expect me to go into a bank for the wrong you did
Lets see if this is going to be resolved as I have been trying to sort this out since June 2023.