JJvR
Jaco Janse van Rensburg
1 reviews | Active since Aug 2013
07 Oct 2019, 15:15
FNB: Not accepting cash deposits at tellers??!!
Please explain (Ilanga Branch-Nelspruit): No cash deposit accepted at the tellers under R20K: That is after issuing a ticket, letting you wait for 21 minutes AND no indication as to the absurd procedure anywhere. This just does not make sense!!!
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Replies (2)
FNB (First National Bank)'s replyOfficial
07 Oct 2019, 16:07Good day Jaco,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 Oct 2019, 16:07
Official
Good day Jaco,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
JJvR
Jaco Janse van Rensburg's updateReviewer Update
07 Oct 2019, 16:34Almost immediate acknowledgment of the complaint. Appreciated. Waiting for outcome/feedback.
JJvR
Jaco Janse van Rensburg's update07 Oct 2019, 16:34
Reviewer Update
Almost immediate acknowledgment of the complaint. Appreciated. Waiting for outcome/feedback.