Fnb Not able to assist

Item: FNB (First National Bank)
Rating: 1
Author: Keith M

‪@Rbjacobs please assist , it seems i am getting no help at all from Fnb customer service its been 2 days trying to get hold of FNB either the call cuts off or no one can help ive been put through to different departments, i will not advise anyone to bank with fnb , please rectify before you lose another client, my funds have been debited without any consent from me , and im told they cannot reverse the transaction.. totally unacceptable! ‬

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

02 Jul 2019, 13:13

Good day Keith Mushave,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

087 575 9408

FNB (First National Bank)'s reply02 Jul 2019, 13:13

Official