FNB not abiding to the Credit Amnesty Act

I had 2 accounts with FNB that was handed over to different attorneys.

My ID number is ********** 134085

Personal loan account number ********** 890242 Credit Card account number ********** 334545

My Person loan was handed over to NBA (Norman Bissett and Associates) My Credit Card was handed over to Hammond Pole Attorneys.

The problem is the following - both of these accounts have been settled and paid in full by me. I have received paid up letters for both accounts.

On my ITC it shows that both accounts have been paid and the balance shows R0.00.

The problem is that on my ITC the status of my monthly payment history for these 2 account shows as NU (not uploaded)

Now according to the Credit Amnesty Act of 2014 , I have the right thay the correct payment history of the payments made by either me or the attorneys towards these accounts be updated.

On my ITC now, it shows that the accounts have been paid up, but my credit score is low due to the fact that for these 2 accounts is shows that every months that I did pay, the payment was not sent through to ITC to update.

This results in me not beign able to get credit. I am a credit worthy SA citizen and the Act is suppose to prevent this from happening.

I need to buy a car and I am declined due to this.

Contact me asap regarding this.

The payments that was made need to be sent through to ITC so that it can reflect accordingly and I want to see the payments as well.

Thank youi

Warren