FNB: Not a Reliable Business Partner—Here’s Why

FNB has shown itself to be an unreliable business partner, and here’s the proof. They can freeze your business account at any time, without prior notice or consent, effectively putting your business at a standstill. When a business can't access its own funds, it can't pay suppliers, employees, or keep its operations going. This single action has caused my client significant financial losses and has severely damaged their reputation with everyone in the value chain.

As a business coach and mentor, I have regularly recommended FNB’s products, trusting them as I use them myself. However, given this latest incident, I will now have to explore better, more reliable alternatives for myself and my clients.

FNB needs to go back to the drawing board and seriously rethink their approach. SMMEs depend on consistent access to funds to survive. Without access to capital, businesses grind to a halt. Reputation is everything, and unjustly freezing accounts without notice jeopardizes that.

Relationship Managers must be held accountable. Their role should include advising clients proactively, guiding them through deals, and ensuring their financial activities are handled with care. Freezing accounts without warning is simply unacceptable for businesses trying to stay afloat in a competitive market.