FNB NOT A BUSINESS BANKING OPTION

Got a business account with FNB. Recently added prepaid credit card for my staff. Consultant (Victor from Bayside Mall Branch) never linked it to my online profile, so when the card arrived I could not manage it online. Went into the branch today - they were closed. Went to Tablebay Mall. Went into the bank at 14h06, left at 17h06. Staff struggled the whole afternoon to 'link' the card to my online profile. In the end, I can now see the credit card, but my original cheque account is now not linked!!!!!!! Cannot access my business account online to do any business. Helpline - supposedly to be opened 24 hours for my convenience - just pull up their shoulders and said I should phone in tomorrow after 08h00. Already wasted 3 hours, now I need to postpone more appointments, apologize to people I cannot pay, all because FNB cannot do their work.