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Petrus B

1 reviews | Active since May 2019

04 May 2019, 12:07

FNB Not A Bank

I am so disappointed that I have to select a star where FNB dont even deserve the worst star rating. Please don't reply the #BS of you will direct my complaint to the correct division because whoever is reading this complaint, this has to do with everyone up to the CEO and whoever is making Banking Fu@#ing impossible.. FNB you can take all your so called saftey reasons for making it impossible to activate a simple thing like a Fu#@ing useless app and shove it where the money will never be deposited because this Idiot will not be wasting any more family time by visiting a branch two times a day for almost two weeks with no avail. I am not spending any more time nor even a cent on calls to useless so-called help centres.. I will rather stash my money in the ground in my back yard then wasting time with the worst most useless thing calling themselves a Bank. Pathetic is an understatement to your un existing no service.. I hope every one drop you like you drop your clients. Have a nice day.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2019, 13:04
Official
 
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one) 
PB
Petrus B's update04 May 2019, 13:51
Reviewer Update
If after all the complaints you've received regarding your pathetic service and your useless online banking, you FNB still need to investigate you FNB have a serious problem. It only tells me that you don't have an idea of what is happening in the real world and that your clients is no priority to you. I don't need you FNB to investigate any thing I need you FNB to understand that I am working overseas and I had limited family time which was all consumed by FNB like a parasite just because you FNB believe that "how can we help you" means how can we make your life as difficult as possible by making access to your own money impossible.. So I've had it. I am leaving for work tomorrow and I'm doing so without my app and Premier useless bank card for witch I still waiting for. So I will only be spending one more day Inside a FNB branch on my return to make sure I am closing all my accounts with you and take my business elsewhere where I'm being treated as a client and not as someone who's begging..