1 reviews | Active since Feb 2017
FNB North Rand Road Branch
<p>The service is absolutely terrible, no service at all, i went there an hour ago, as i have been trying to Fica my child's account since saturday, on Saturday we spent more than an hour in the bank, only to be told the child must be present whom was writting maths, today i returned, oh boy, the bank was packed, my ticket no was 235, so i do not understand, with the bank so packed with people, 6 desks open, what is going on? The other thing is i am sick, sweating perfusly aswell, i am outraged towards fnb, how long were we supposed to sit there if they were only at ticket 216, i am shocked, and tonight we will make an informed decision regarding FNB, think it is time to move to another bank, so tomorrow i will try again, i will take a picknic basket for incase, it is like going to home affairs, same story, but i am disgusted with fnb's customer handling.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
