FNB NONCHALANT ATTITUDE

FNB decided to block my Business and Savings account on Wednesday the 7th Feb 2024 , I received an SMS (only) on Tuesday 6th Feb 2024 , luckily I was filling up at an Petrol Station where they knew me ( very embarrassing ) , returned to my Office at 8: 45 am , spend that whole morning on the telephone trying to understand how they could with only 24 hour warning just do what they just did ,after been pushed from one department to the next with no-one I can speak to with the authority to escalate the proses, completing all required documentation and sending it to the relevant email addresses given , to top it all , received an email today requesting the documents to be send again. Worst customer service I have had in a while and I have had some in Mzansi (nonchalant attitude while I cannot access any funds).