FNB non res refusing to do work that they have done in the past

Item: FNB (First National Bank)
Rating: 1
Author: bronwyn C

I was forced to change my account to a non res account. I have been communicating with the non-res department to transfer money to my husbands account. I have had no issues in 2018. now 2019, they have lost his information and demand rediculous things. All i want is every cent sent to him and to close that account completly as FNB is more than a joke.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

24 Jul 2019, 10:37

Good day Bronwyn,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)'s reply24 Jul 2019, 10:37

Official

Good day Bronwyn,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

***