FNB - NO SERVICE PART 3

Once again FNB has disappointed. I have probably spoken to more than 30 staff over the course of almost 3 months (23 Sep - 12 Nov). Their credit card department eventually admitted they made a mistake and gave me some e-bucks for inconveniences caused.

@ FNB - go look at my FNB - NO SERVICE PART 1, FNB - NO SERVICE PART 2 if you'd like more info.

On the 24th of October their Premier department also said they would resolve the issue of the incorrect bank account being opened and the fact that they declined my refund request twice. It's the 12th of November today and I have not had any feedback from any employee of FNB. I have kept all names and reference number and quite frankly I'm not going to explain myself again to yet another employee to start the process again. I will be sending all communications to the Ombudsman and on social media.