WB
Werner B
1 reviews | Active since Oct 2019
22 Oct 2019, 10:49
FNB - NO SERVICE PART 2
FNB - NO SERVICE - PART 2 FNB complaints department gave me a call last week after my complaint and assured me that they will send me their email address in order for me to send through my signed credit card quote. The lady also mentioned that they will expedite the card and see what they can do to accommodate / reimburse me based on inconveniences caused. I ended up sending the quote to the person from the credit department and informed her that the lady from complaints wanted to be included in this email. She informed me that she did not have her details. I am still waiting for this lady to email me her email address. And I still haven't received my card.
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FNB (First National Bank)'s replyOfficial
22 Oct 2019, 11:30Good Day Werner Basson
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
FNB (First National Bank)'s reply22 Oct 2019, 11:30
Official
Good Day Werner Basson
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***