1 reviews | Active since Oct 2018
FNB no service no help !
On strict bedrest , unable to go a branch but no one can assist me in the telephone . Super disappointed as all I am trying to do is pay off my overdraft facility . Been on hold with consultants for hours being transferred or cut off with no explanations . FNB you really disappointing especially no empathy regarding the fact that I am unable to go into a branch n may not be able to for awhile . Really disgusting service .
Good Day Miss F Gangat
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Miss F Gangat
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***