FNB - No service, no feedback!!

<p>I took out a student loan at the beginning of 2016, with this loan a credit life insurance has to be added to the monthly fee as this is a requirement.</p> <p>I want to ceed this credit life insurance to my PPS life policy, but no one in FNB is coming back to me, giving me an update or referring me to the correct person to speak to.</p> <p>It has been months now to try and sort this out, the custoemr service is ridiculous, and the fact that they punt that Premier Banking gives exeptional service is untrue, they have been no help.</p> <p>Please get back to me ASAP to get this sorted.</p> <p>Thank you </p>