1 reviews | Active since Nov 2014
FNB NO SERVICE AND RESPONSE
No response from FNB So Called "Private Clients" account department.... I phoned in, and cant get to anyone who can assist me..... I send Emails, without any response...... I send complaints without any response......
Absolutely pathetic Service from so called "Private Clients"....
I just need to close my private clients Credit card and downgrade it back to my Premier Credit Card! But since I cant get hold of my Private Banker since last week Tuesday, I cant get it downgraded?
So the only conclusion I can come to is that FNB is milking me, and don't want me to downgrade back to Premier! I did not want the Private clients account in the first place, as I only wanted to do a normal credit card limit increase but somehow got a new account.....
Now I am stuck, I have phoned and complaint and send emails and no response from FNB!!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)