FNB no service again

<p>about a month ago i logged a complaint against FNB as no one assisted me regarding a deposit, i was called by the bank manager who begged me to stay as i have 3 accounts and wanted to cancel. She assured me and provided me with a premier banker etc. I called the premier banker now and my banker was not available. I spoke to a Rebecca who could not assist me as they needed my card...????? my card is at home and i needed assistance urgently. She even refused to confirm my contact number. i requested to cancel only to be told someone will call me back...GOD only knows when??? FNB is useless and what you hear and see on their adds is lies. No point in having your own banker when they cannot assist you! Pathetic</p>