FNB NO SERVICE!!!

<p>I have an FNB connect account. I placed a block on the sim once the limit is reached. This worked for 2 months and then FNB started debiting again. I tried numerous times to enquire why with zero service or a clear answer. The matter just gets escalated everytime. Last month an call centre agent said she will get back to me and to date i am still waiting. I reversed the debit orders and placed a stop on the account. This moring i received an sms that they tried debiting again and then an email that i am in arrears. I called call centre just to be transferred 4 times. This is the most ridiculous service ever.</p>