EH
Ebrahim H

1 reviews | Active since Apr 2020

17 Apr 2020, 07:24

FNB, no response

I recently received an sms and email from FNB stating that there was a problem with my tax details. My account will be frozen if I don't make contact with fnb and file a 3 "page document to them. Due to the lock down I sent an email to FNB stating that as a responsible citizen I do not want to risk my life and that of my loved ones by making trips out of my home. I obtained my tax details from my employer(print only version) and emailed to FNB. I sent numerous emails to FNB requesting an update but did not receive a single response. Very unprofessional and pathetic response /non in these difficult times. I sent my email to ***

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Replies (2)
EH
Ebrahim H's update17 Apr 2020, 12:30
Reviewer Update
Hi FNB,

I would appreciate it if your personnel can email me regarding latest updates on this matter. Unfortunately my cell is on the blink and I am problems making and receiving calls. Thank you for your understanding. I look forward to an email from FNB.
EH
Ebrahim H's update23 Apr 2020, 11:07
Reviewer Update
I have responded to FNB via email and requested a reply regarding my document submission. Even though there was a need for my signature at the bottom of the form I was told I didn't need to print the form, hence no signature from me. I gave FNB a few days to respond to my submission but alas no reply as yet.