JP
Johann P

1 reviews | Active since Mar 2014

06 Mar 2017, 17:34

FNB No Response

<p>I bough a phone as a gift for my wife last week, I have since emailed them twice and used theeir website contact form 4 times... but NO response from them at all.</p> <p>It is a Birthday gift for early next week... and at this rate it won't be here on time.</p> <p>FNB170228FEA01</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Mar 2017, 09:53
Official

Response on HP site:

Good day Mr. obelix112za

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***