CD
Carol D

1 reviews | Active since Jan 2013

03 Nov 2016, 12:45

FNB no reply/ Very Poor Customer Service

<p>Despite regular Fax and Email request, FNB Seems to overlook or simply just ignore my email/fax by not responding since May, 2016. From: Mr. G. / Mrs. C. Davies/ Nov 03, 2016 Email : ********** <p>Tel : (011 ) ********** . </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Nov 2016, 13:50
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)