Fnb no regard for clients

Item: FNB (First National Bank)
Rating: 1
Author: wesley J

So after waiting 6 days for a call back regarding my query with dBm connect, I publish a review on hello Peter and then am told by fnb that I must wait a further 48 hours before anyone contacts me about my query. FNB is a truly disgusting company to deal with. And they have no CLIENT service ethics or regards for clients.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

07 Mar 2018, 16:18

Good Day,

Thank you for your posting.

Your comments has been escalated to FNB Connect and they will be in contact with you.

Please note that every time a complaint is logged a new reference number is generated and the matter goes to the back of the queue.

I do apologise for the frustration caused.

Regards,

Hello Peter Complaint Team

*** (option one)

FNB (First National Bank)'s reply07 Mar 2018, 16:18

Official

Good Day,

Thank you for your posting.

Your comments has been escalated to FNB Connect and they will be in contact with you.

Please note that every time a complaint is logged a new reference number is generated and the matter goes to the back of the queue.

I do apologise for the frustration caused.

Regards,

Hello Peter Complaint Team

*** (option one)

wesley J's updateReviewer Update

07 Mar 2018, 16:21

My complaint was logged ,6 days ago and still NOBODY has contacted me

wesley J's update07 Mar 2018, 16:21

Reviewer Update

My complaint was logged ,6 days ago and still NOBODY has contacted me