FNB - No Online Ordering for Replacement Cards

I went to the bank to get an additional bank card for my cheque account. I was told I would be charged R120 for a temporary card and I was also to go online and order a card at a charge of another R120. Needless to say I opted to just order online. But lo & Behold, there is no function online to order a card. Now I have to go back to the bank. Tried to contact FNB online & no r4esolution there either.