1 reviews | Active since Apr 2009
FNB No longer Rewards their Loyal Customers.
Having been one of FNBs Private Clients in excess of 10 years my relationship with them will soon end. As a loyal client they have always rewarded good banking behaviour through fee waivers and rewards. In July 2020 this changed. They made the Fee Waver impossible to maintain by changing the requirement from 75k to 750k (10x increase) and then even offer a below par interest rate. Then FNB go on and make their eBucks program unachievable, unless you have tonnes of debt and money making products encouraging bad, rather than good behaviour. My Private Banker did not even entertain my concern around this and just kept on saying it is what it is with no intention to relay my concern around this change to FNB management. I will rather pay another bank bank fees - than deal with this slap in the face from FNB
