GB
Guillaume B
1 reviews | Active since Mar 2009
09 Dec 2015, 07:52
FNB no longer interested
FNB, stop sending me smsses to send FICA documents again, I'm no longer interested in being a client of you. I opened an account with another bank who approved me within 2 days not almost 2 months like you. So here is an idea, do not freeze my account CLOSE it, because the cheque card that you send without the credit card which I never received and/or was declined for on the premium package is useless to me! In return I will do my bit and through away the card!
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Dec 2015, 09:12Hello uc,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829745.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829745.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Dec 2015, 09:12
Official
Hello uc,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829745.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829745.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)