NY
Neville Y
1 reviews | Active since Mar 2009
07 Jul 2020, 15:12
FNB no longer emailing statements
This business about no longer emailing statements to your clients ...... !!!! I am insulted that the bank thinks I am so stupid as to believe their nonsense motivations - improving the customer experience. You are now requiring me to fetch statements each month, something that your automated system did at no extra cost to you. It is INCONVENIENT! We are NOT stupid FNB. We know that all you want to do is force clients to use the app. I do not have the phone app because how then do I get my statements onto my PC - only by a long circuitous route. Be honest FNB and don't expect me to believe your SPIN.
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