FNB no longer emailing bank statements

I have been a loyal customer of FNB for years, I always have nothing but praise for your products.... but your decision in August 2020 to no longer email bank statements... that is quite frankly the dumbest most asinine thing you could ever do. Who on earth came up with this idea and thought it would be more convenient to the customer, as you described in your email correspondence.

This is all but convenient... and now I have one more thing to do each month in my busy schedule... I have to take the time, log onto your website and download the statements (in a different naming convention than your emailed statements... which made much more sense using the statement date in the description opposed to the statement number).

It is already inconvenient to go and download these statements one by one (and I have a lot of accounts with FNB)... so you can think how convenient it is during loadshedding and poor internet connections... and I have deadlines to meet... so no FNB this is not convenient... it is so inconvenient that this forced me to do my second review on Hellopeter... after my first one was done in July 2018... so yes that is how much FNB has ****ed me off with their stupid decision to no longer email bank statements... really this is 2021.... come on people... you say you want to make more channels open to your customers to access statements... but you close one of the most effective delivery systems for bank statements... EMAIL. The app is not convenient... to download and store statements... but going to my Inbox is... because there I can find not just the latest statements, but all my older statements are also available with the use of a simple filter or search!!!!