WM
Wendy M

1 reviews | Active since Sept 2025

31 May 2019, 13:34

FNB No idea about customer services

Lodged a complaint on Monday very quick to all it is now Friday as still no resolution to the complaint.

The bank charges you a daily rate when you owe then money, but will not pay you the same daily rate when they owe the customer money.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2019, 14:20
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

We have referred your comments to FNB Loans who will provide you with feedback.

Regards,
Hello Peter Complaints Team

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