Fnb no help
I changed phone and with that my stuff apps ect moved to my new phone. When I tried to log into my FNB app it was already blocked.
I am in Thailand. I have called your international number twice already (2 times) both times I spoke to people who had no idea what to do this being a waste of R300 per call.
I then inconvenienced my mother to go to the bank to find out what to do. I was then told to email: ********** I'm yet to get a reply instead I recieved a reply from ********** to inform me to email ********** Its been 3 days of being in a forgien country and no funds. Thank God for standard bank.
FNB how can we help you.... You better start helping me before I move permanently.
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Nov 2018, 11:14Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ***NF
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ***NF
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply09 Nov 2018, 11:14
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ***NF
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ***NF
Regards,
Client Experience Team
Email address: ***
Tel number: ***