Fnb NO HELP!

<p>Sad state of affairs where we have to post on hellopeter to get someone to call a customer or help a customer.</p> <p>Credib bureau picks up 3 loans on my name from fnb.(where i have only two active loans)</p> <p>i need to send documentation to the bureau to say i only have two loans and i ask fnb's so called "managers" for a letter stating i "only" have two loans and not 3 that the bureau sees,so that the 3rd one thats displaying as a duplicate can be closed or cleared of their system.</p> <p>managers say they cannot draft a letter or provide me a letter to do so?u say u want to help clients how is this helping?sort of a **** tactic to keep clients?definitely unhappy with this.</p> <p>i have 3 loans accounts showing on the credit bureau but in reality i have two only.but it cant be cleared of the bureau because my **** "client bank" cannot send me a letter i can use as a ref to clear the details of the bureau,?</p> <p>pathetic that we have to post on hellopeter to get help.</p> <p>UNHAPPY CUSTOMER!</p>