FM
Fezeka M
1 reviews | Active since May 2012
05 Dec 2018, 02:19
FNB NO GOOD FOR ANYTHING!
I had lodged a complaint about the delivery services online last week and I saw that I was being charged fees for the delivery services incompetence. Turns out my ref number I got on email DOES NOT EVEN REFLECT on FNB’s records. They lie and tell you we have a reference number YET ***** MONEY from your account! I’m done with this ****ty, horrible, ungrateful bank! Follow up on my account! You will see, I WILL SWITCH BANKS! Have had ENOUGH. This is not a threat. I am DEAD SERIOUS! You guys have lost a customer because of your ********** ways!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
05 Dec 2018, 10:11Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply05 Dec 2018, 10:11
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)