FNB No Feedback
<p>I app**** for a business account months ago. I received the card and account was loaded to my online banking speedily.</p> <p> </p> <p>After several months now and countless calls, emails and complaints, the account is still not active. The only reason I have got is that their was a problem on your side and you will investigate and give me feedback.</p> <p> </p> <p>But guess what. You do not bother to give feedback and that is absolutely horrid for an organization of your callibre.</p> <p> </p> <p>You have left me no choice but to search another provider. I am deeply dissapointed as I have only ever spoken highly of FNB as being the best bank. You have made me a ****.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
I was called last Wednesday and promised feedback by Thursday morning. Still nobody has come back to me. Please close my application and remove the account from my online profile. I will use another bank.
I was called last Wednesday and promised feedback by Thursday morning. Still nobody has come back to me. Please close my application and remove the account from my online profile. I will use another bank.
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant manager to address all concerns raised to provide you with a resolution on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant manager to address all concerns raised to provide you with a resolution on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)