LB
Liezl B

1 reviews | Active since Mar 2015

04 Feb 2019, 12:04

FNB - NO ELECTRICITY - LEFT IN THE DARK - (TECHNICAL ERROR ONCE AGAIN)...

Recently moved into a new place, but stayed at my Parents' for the week on agreement of having to buy electricity for their home and my new place....

Well, the end result: - Sitting in the dark yet again because FNB banking app electricity feature is unavailable.

This happens 99% of the time when electricity is to be bought. What's the point of having the online banking feature or the banking app with services that don't work???

This is bull****!! Absolutely ridiculous... AND i will move my bank accounts back to ABSA if this carries on.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Feb 2019, 12:53
Official
Good Day Liezl  Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***