FNB - NO CUSTOMER SERVICE

I ordered a MSI Laptop for the FNB App. When it arrived and on opening the box and Laptop I immediately notified that the Screen is cracked.

I notified FNB and they notified their supplier. The supp**** Digital Planet notified me that I'm lay able for he damage and repair of the cracked screen.

I've been requesting to speak to someone at FNB for the past week and no one is getting back to me or made any attempt to get this issue resolved.

I've been a FNB customer for 20 Years and if this is how they treat loyal paying customers I will close all my accounts with this. This includes my Wife and kids and Business accounts.

They have till the 30th of May 2025 to get this issue resolved or I will close all my accounts a log a complaint with the NFO.

Thank You