FNB No automated emails like before. Service degraded

I WM Louw am a FNB customer since 2010. I received my bank statements via my email as it had been setup and it work flawlessly. However, some millennium child decided to stop sending statements via email. I preferred the automation of this process. I have reached out without success and wish to bring this under your attention that I am unhappy and dislike the FNB App for support and statements processing.