KN
Kyle N

1 reviews | Active since Jun 2016

26 Apr 2017, 12:26

FNB NO ASSISTANCE

<p>Fnb have handed me over to a lawyer.</p> <p>yes i back payed a loan.</p> <p>so i arranged with their lawyers to pay the loan over terms which is monthly.</p> <p>thee monthly pmt has not been breached as per agreement and fnb have debitted my account still even though the agreement is still set in place.</p> <p>how so is this practice of good business?</p> <p> </p> <p>i have tryed contacting fnb's abigail chauke who i have been refereed to by the lawyers.</p> <p>and e mailed her but still no response.</p> <p>and left voicemail.</p> <p>i have contacted fnb also but still no assistance.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2017, 12:37
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)