FNB Nigel

Good day I have visit the FNB branch in Nigel 6 times to open a trust acc, every time another consultant told me there was more requirements needed to open an account instead of give all to me at once. Eventually as the resolution was drawn both trustees singed, profiles updated, ID and proof address scanned ext. as told by a consultant. With my 5th visit Monday 21 May 2018 I was told that all still not comply and the other trustee that lives 500 km away was phoned and she had to revisit a FNB in Preller Square Bloemfontein a 3rd time to do some more signatures and rescan of her ID and the Consultant will call me on Tuesday to finalize the acc opening. However she did call me Tuesday late afternoon to tell me that the signatures and ID scan are not on the system yet, which I dispute due to the fact that the consultant at FNB Preller Square Bloemfontein called me Monday afternoon already to confirm that it was redone and does appear on the profile created as well as I was cc ‘ed regarding. My fist yesterday opening time to sign the documentation I was told that the consultant are not at work and I requested the assistance of the branch manager of FNB Nigel who told me she was kept that the acc was opened Monday already, but she will call the consultant to get the documentation and assist me, 22 min later she was still busy calling the consultant and I left once again without a acc. No call back or anything regarding. Never the less the consultants and manager at FNB Nigel are untrained and *********** to assist me and yet after 6 weeks no account is opened. Does it take 6 weeks or longer to comply with SARS regulations and financial Laws?

Regards