WK
Walter K
1 reviews | Active since Feb 2012
20 Feb 2019, 14:25
FNB New Online Banking is a step backwards
FNB's New Online Banking with the Menu Button is NOT USER Friendly at all. One has to select this button now to do things. Three steps to do something instead of one like previously. This is a step bakwards
Others I have spoken to agree that this not user friendly like the previous system
Please FIX FNB
Thanks
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
20 Feb 2019, 15:26Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply20 Feb 2019, 15:26
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s replyOfficial
20 Feb 2019, 15:38 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply20 Feb 2019, 15:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
WK
Walter K's updateReviewer Update
25 Feb 2019, 07:55When is FNB going to fix Online Banking.
The Menu Button is absolutely ridiculous and makes FNB Online Banking a REAL Pain to use.
WK
Walter K's update25 Feb 2019, 07:55
Reviewer Update
When is FNB going to fix Online Banking.
The Menu Button is absolutely ridiculous and makes FNB Online Banking a REAL Pain to use.