FNB new Junction customers service rude

I visited FNB New Town Junction today on the 29 July 2025 and never met such an rude customer service Nthabiseng. I went to go get a stamp on my statement I drew from Fnb commissioner street johannesburg with the stamp verified. The place I had to take the statement to did not except the online stamp but wanted to ink stamp from the bank. Since I was close to new town junction in johannesburg that time I went to the fnb branch there to get my statement stamped. I asked Nthabiseng working in fnb new junction if she can stamp my statement. Nthabiseng disregarded me and said she will not stamp a statement that was not drawn in fnb new junction branch. Even though my statement was from another fnb branch from fbn system I couldn't understand her why she refused to stamp my statement. I ended up logging into fnb self help system and draw another statement in fnb new junction branch. I gave Nthabiseng the statement to stamp and she lectured me into I should have drawn a verified statement I was suppose to draw unverified. Why is that a problem I just wanted an stamp. I also needed a proof of account and asked Nthabiseng colleague who is very kind and helpful how to draw the proof of account. I than printed the proof of account in fnb new junction and ask Nthabiseng is she can give it to me by the printer. Nthabiseng told me to fecth it myself and when taking it myself I realized she left papers behind of the statement whe forced me to print. So if I didn't go to their printer my personal banko details was going to lay around and might get in the wrong hands. I want Nthabiseng to be disciplined. She had no customer service skills. She is rude , disregards customers and careless