bB
blbasson B

1 reviews | Active since Oct 2016

07 Oct 2016, 08:40

FNB NEW BUSINESS ACCOUNTS DEPT SUCKS!!!! MAJOR DISAPOINTMENT!!!!

<p>I AM STILL WAITING FOR SOMEONE TO VERIFY THIS ACCOUNT HAS BEEN OPENED!! YOU<br />ALL JUMPED AROUND TO GET IT OFF HALLO PETER! NOW JUMP AROUND AND OPEN THE<br />ACCOUNT!!!</p> <p>WHY IS THIS SUCH AN ISSUE!!!!</p> <p>FNB Care Complaint Ref ********** THE CRAYZEE FISH COMPANY (PTY)<br />LTD THE CRAYZEE FISH COMPANY (***)</p> <p>Hi there,</p> <p>I am still waiting for someone to advise me what is going on with the<br />opening of this account! I have been forwarding and forwarding the<br />information, i contact your call centre, they have not received i reforward,<br />i recieve confirmation emails.. and then nothing again???? what is going<br />on??? I AM A LONG STANDING CLIENT OF FNB AND FIND THIS SORT OF SERVICE<br />PATHETIC!!@!!!</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Oct 2016, 10:21
Official

Good Day Mrs Basson,

Thank you for taking my call earlier to acknowledge your posting logged on hello peter. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)