RM
Rory M

1 reviews | Active since Apr 2022

22 Apr 2022, 19:33

FNB new banking system shocking service.

New bank account. Card delivered very quick. However, still waiting for a payment from HSBC UK to my Aspire account since the 13th April. Unacceptable servcie from FNB.

HSBC confirmed the money has left the account. I visited the branch today and they could not help track down the payment in FOREX.

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Replies (4)
RM
Rory M's update23 Apr 2022, 10:44
Reviewer Update
Thank you.

However, I now need helo with verifying the device and they have instructed that I need to pay a recipient R301 as there are no other options to verify my device. Unacceptable
RM
Rory M's update25 Apr 2022, 13:13
Reviewer Update
HSBC have confirmed that FNB have received and accepted the payment but FNB are saying they cant find the payment
RM
Rory M's update25 Apr 2022, 13:14
Reviewer Update
It is now the 25th of April and the payment was made on the 14th
RM
Rory M's update26 Apr 2022, 22:12
Reviewer Update
This issue has STILL not been resolved and it is a public holiday tomorrow