FNB never stop charging for no reason

Below is the message I received from FNB before deducting R38 from my account what kind of service is this if they think R38 is small until they get used to it how many customers they Rob like this Im not longer using FNB for any other transactions rather than receiving funds and transfer them to my Capitec account for other transactions because FNB can reap their clients off but by bit and mixed up the transactions to get you confused I really don't know why they deducted my R38 and claimed I missed February declined payment fee what are they talking about

Between 7 February 2026 and 10 March 2026, decline fees on your card were not charged to your account due to an error. These fees, totalling R32, will be debited from your account on 30 March 2026. We apologise for the inconvenience caused. For more information, please contact our service suite on ***. Terms, conditions, and standard network rates apply.