Fnb never sends electricity token

<p>Once again another awful experience trying to buy electricity on the Fnb app - funny that they are always very quick to take the money out of your account but to this day I stuggle to get my token - las time it took me two weeks </p> <p> </p> <p>this is unacceptable and makes me want to close my account and not move banks ! </p> <p>Buying electricity is not a problem with other banks - I would know as I my partner has to revert to that most of the time while I wait for Fnb to get there stuff together while we sit in the dark ! </p> <p> </p> <p>Thanks for nothing Fnb - seems to be something your actually good at - disappointing your clients ! </p> <p> </p>