1 reviews | Active since Mar 2009
FNB never responds to quries
I am an FNB customer and use their on line banking. I have repeatedly tried to contact FNB via their contact us form requesting information but have never received an acknowledgement, let alone a response. Now their contact us page does not even work.
I see FNB no longer subscribes to Hellopeter. I am not surprised given the abysmal service one has come to expect from the "how can we help you" brigade.
Hello les ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to Online banking and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Hello les ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to Online banking and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints